How Is Outcome Economy Tied to End-to-End Digitalization & New Software Capabilities?
Our world is under a major change: from selling products to providing products as part of a complete service.
Pay-per-use is becoming commonplace.
In the outcome economy companies will further shift from selling products and services to competing on delivering measurable results, which bring value to the customer.
The outcome economy will require many new capabilities from the businesses besides a need to be able to identify customer value.