Manage Customer-centric services flexibly
Good Sign helps Technopolis automate workspace services.
Technopolis needed a modern business system support for providing services to their customers. They chose Good Sign Software to automate customer onboarding, service catalog, pricing, and billing of UMA workspace services. Speed of customer onboarding was reduced from days to minutes and manual work from hours to zero minutes.
Tool for business to launch new services quickly.
Customer onboarding reduced from days to minutes
Services automated end to end. Hours work reduced to zero minutes.
The Good Sign Solution enables us pricing on the fly - like no other front or back-office system I have come across before. We can also create charges from the data automatically in real-time.
Director of Technology at Technopolis
Technopolis is a shared workspace expert.
They provide efficient and flexible offices, coworking spaces and everything that goes with them.
Their services run from designing the workspace to reception, meeting solutions, restaurants, and cleaning. They are obsessed with customer satisfaction and value creation.
Technopolis operates within the Nordic and Baltic Sea region.
Technopolis needed a modern business system support to enable customers' self-service, to automate charging and billing, to enable fast time to launch new services and to provide capabilities to manage ecosystem-based services. The deployment schedule was tight. The offering and pricing, as well as business and system architecture, were still evolving during the project, while the solution had to be up and running in just four months when a new coworking space in Stockholm was opening.
Technopolis renewed its business system architecture for UMA Workspace services in a four-month MVP project with several partners. Good Sign Solution is in the core of Technopolis' service delivery:
By implementing Good Sign, Technopolis was able to
"Now we have an agile and comprehensive solution with digitalized processes, including the way we serve our customers", says Technopolis CIO Risto Kivisilta.
CIO
Fill in this form and we will get back to you.
Automate your recurring revenue pricing, billing, and accounting stopping manual work. Uncover revenue leakages. Speed to market with new recurring business offerings.