Privacy statement

OVERVIEW

1        WHO WE ARE

Good Sign® Ltd. and its subsidiaries and affiliated companies (hereafter together referred to as Good Sign®) respect and treat your personal data confidentially and in accordance with this Privacy Statement and with applicable data protection laws.

Good Sign provides software and consultancy services for corporate customers. Our software is a business support system for service providers and service ecosystems.

Good Sign Ltd.

Business ID: FI21506924

Address: Tietokuja 2, 00330 Helsinki

Phone: +358 (0) 467149000

2        COLLECTION AND USE OF PERSONAL DATA

2.1       WHY DO WE NEED YOUR PERSONAL DATA?

We collect and use your personal data to

• provide agreed services for our corporate customers or potential corporate customers, where the legal basis for this processing is the necessity for the performance of a contract
• manage partnerships or cooperation relations, where the legal basis for this processing is the necessity for the legitimate interests of Good Sign
• promote our services or services of our partners, where the legal basis for this processing is the necessity for the legitimate interests of Good Sign
• comply with legal or regulatory demands, where the legal basis for this processing is the necessity to comply with a legal obligation of Good Sign

2.2       WHAT DATA DO WE NEED TO COLLECT?

When we do business together, when you request information about our subscription services or download material from our site, we need to ask for personal data, such as

• your name, work e-mail, phone number, or other contact information
• company, title, industry, country

When you choose to submit your resume in relation to career opportunities posted on our website, we ask for personal data related to your professional history and the open opportunity, such as

• your name and contact information
• your professional resume
• anything else you wish to tell us

2.3       WHERE DO WE GET THE DATA?

We get your personal data mainly from

• you yourself, when you provide it to us
• from our customer, potential customer, partner, cooperation party, supplier, or similar when they provide it to us
• from official registers to comply with legal or regulatory demands
• from digital marketing services provided to us

3        WEBSITES AND USE OF COOKIES

In general, you can visit www.goodsignsolutions.com (website, our site, site) without revealing any Personal Data. We track the Internet address of people who visit our site and analyze this data for trends and statistics, but the tracked data does not include your Personal Data.

3.1       DATA WE COLLECT

We collect lists of our Visitors including but limited to blog subscriptions, contact requests, and download materials. The lists are used for their corresponding purpose. We will retain your information for as long as needed to provide you with corresponding services

3.2       HOW WE USE DATA COLLECTED

If you do not provide the information we request, you can still visit most of our sites, but you may be unable to access certain options, offers, and services.

We may use information that we collect about Visitors for the following purposes:

• To present our site and its contents in a suitable and effective manner for you and your computer
• To diagnose and resolve technical problems with our site
• To improve our site
• To provide you with information, products, or services that you request from us
• To notify you about changes to our site or obtain any required consent
• To allow you to participate in interactive features of our site when you choose to do so
• For industry analysis, benchmarking, analytics, marketing, and other business purposes
• To track your browsing behavior, such as the pages you visited over time

If you do not provide the information we request, you can still visit most of our sites, but you may be unable to access certain options, offers, and services.

3.3       COOKIES

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

3.4       FIRST-PARTY (GOOD SIGN OY) COOKIES

Our site may set cookies to your computer to better serve you with more tailored information when you return to the site. Some of these cookies are essential for the site to operate correctly. Cookies are identifiers that include unique characters, but unless you input your Personal Data onto our site you cannot be identified and remain anonymous. More information on the use of first-party cookies is provided in a separate cookie notice, displayed when first visiting the Good Sign website. With regards to non-essential cookies, this banner also allows your to either consent to or reject the setting of cookies on your device.

3.5       THIRD-PARTY COOKIES

Our site includes social media features, such as the Facebook and LinkedIn buttons, and widgets, such as the share button. These features may collect your IP address, and which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy statement and/or cookie policy of the company providing it.

3.6       LINKS TO OTHER WEBSITES

We may provide links on our Site to certain third-party websites or referrals to certain third-party products or services. If you choose to visit a third party’s website or use its products or services, the third party’s privacy statement, and not this Statement, will govern your activities and any information you disclose while interacting with the third party.

4        SECURITY

Information security and the protection of your personal data are important to us. They are an inseparable part of our software and architecture. We use generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received.

Your personal data is processed only by personnel allowed to do it. We process your personal data securely and in compliance with legal requirements.

5        INFORMATION WE SHARE

We do not share your personal data with third parties unless

• we have your consent
• we need to share it with our service providers that help us deliver our service and run our business, subject to confidentiality agreements.
• we have to because it is required by law or to protect you, other users, us, or third parties from harm, including fraud, data security breaches, or where someone’s physical safety seems at risk
• we reorganize, sell, or otherwise alter company, assets, or business, your data may be transferred, subject to the acquirer accepting the commitments made in this Statement and compliance with applicable law

In any event, your personal data is only shared with third parties subject to a written data processing agreement.

6        TRANSFERS OF DATA

We process your personal data primarily in Finland, other EU member countries, inside the European Economic Area, or third countries with an adequate level of protection approved by the Commission.
If we need to process your data outside the EU, EEC, or other countries with an adequate level of protection, we will do so subject to the Standard Contractual Clauses (SCCs) approved by the EU Commission, together with appropriate supplementary protection measures where necessary. In the event of transfers subject to the SCCs, you have the right to review what information has been transferred outside the EU/EEC.

7        DATA RETENTION

We will retain your information for as long as the business relationship is active or as needed to provide you with the services you have subscribed to. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

8        YOUR RIGHTS AS A DATA SUBJECT AND CONTACT INFORMATION

You have the following rights with regards to the processing of your personal data:

• Right of access: you have the right to request whether your personal data is processed by Good Sign, and access to that personal data
• Right of rectification: you have the right to request the data controller to rectify any inaccurate or incomplete personal data concerning you
• Right of erasure: you have the right to request that personal data concerning you be erased where it is no longer necessary, where you object to the processing, or where processing is unlawful
• Right of restriction: you have the right to request the restriction of processing of your personal data where the accuracy of the personal data is contested, where processing is unlawful, where you object to the processing, or where the personal data is no longer needed by Good Sign but you oppose the erasure of the personal data
• Right to object: you have the right to object to the processing of any of your Personal Data where the legal basis for processing is the legitimate interest of Good Sign or a third party
• Right of data portability: you have the right to receive the personal data concerning you and to transmit the personal data to another controller where the legal basis for processing is a performance of a contract
• Right to complain: you have the right to lodge a complaint with the relevant data protection authority. With respect to personal data processed by Good Sign, the competent authority is the Finnish Data Protection Ombudsman: https://tietosuoja.fi/en/home