Improve Efficiency and Customer Satisfaction with Billing Automation
Eliminate 90% of Manual Labor? Yes. Is it possible to eliminate 90% of manual work in billing? And what’s more – can you simultaneously decrease...
1 min read
Taija Engman : Mar 4, 2016 9:00:15 AM
I wish to share some great practical learnings from a day in the life of a service provider.
When we first engaged in a discussion with a prominent service provider, their team had really nailed it describing the challenges of their billing process and the expected benefits after implementing intelligent billing automation. Let me recap their profound problem description and reasoning into 3 top steps:
So what is the aim of intelligently automating billing data collection, consolidation and processing into invoices?
This is their word of wisdom:
“Single source of truth for billing would bring peace of mind for the Service Provider and for the Customer.”
Pricing and billing will require new approaches in many industries, across continents and amongst back office professionals in order to remain competitive. Manual processes are no longer cutting it.
We know this. Companies like Good Sign Solutions are pushing forward, making the impractical practical and turning mere vision into revenue with service business software that drives value, reduces cost, increases speed and enhances quality.
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