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Technopolis’ Service Ecosystem

Apr 11, 2019 1:54:31 PM

Technopolis implemented Good Sign solution to its Service Ecosystem with Flexible Pricing, Customer Onboarding and Billing for the internationally growing UMA Workspace services.

Technopolis UMA CoworkingRisto Kivisilta, CIO, Technopolis commented: "Now we have an agile and comprehensive solution with digitalized processes, including the way we serve our customers."


Good Sign Software automates the customer onboarding, service catalogue, pricing, and charging of UMA workspace services at Technopolis.

The project went fast. Technopolis renewed its business system architecture for UMA Workspace services in just a four month MVP project with several partners. Good Sign and the other suppliers, worked in unison and delivered in time.

The Outcome and Benefits

Speed of customer onboarding was reduced from days to minutes and manual work from hours to zero minutes.

The Benefits:
  • Flexible customer-centric services
  • Fast customer onboarding
  • Process and solution handles complex pricing in real-time
  • Dynamic service product and pricing management 
  • Automated charging and billing both online and with simple email invoicing 
  • Fast to launch new services
  • Quick deployment of future new UMA locations in new and existing countries
  • Manual work eliminated


Watch the video where Tommy Kankkonen, Director of Development and Risto Kivisilta, CIO,  from Technopolis talk about how Good Sign helped them to automate pricing, onboarding and billing of UMA Workspace services.  



Good Sign Solution in core of Technopolis' UMA Workspace Services delivery. Read the whole Customer Story Technopolis.


Manage services as flexible as Technopolis.

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Taija Engman
Written by Taija Engman

CEO of Good Sign, Taija blogs on digitalization bringing growth and efficiency by building on new business opportunities and customer value.

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