Future-Proof Pricing & Billing Automation at Fintech Provider Enfuce

Enfuce is a one-stop shop for issuing cards and payment processing.

Founded in 2016, they're already one of Europe’s leading payment processors, delivering modern debit, prepaid, and credit card solutions across Europe. Enfuce enables traditional banks, neobanks, fintechs, and enterprises to create enjoyable payment experiences for their end users.

This success was rewarded with a Series C funding of €45 million in late 2021, with their sights set on global markets. At the time, Enfuce had over 13 million active card users on their platform, generating hundreds of millions of transactions.

They were, quite obviously, searching for a system that could keep up with their expanding demands and support the management of subscription pricing and billing.

Challenge: Manual Work​ & Lack of Transparency in Service Billing

To cope with the growth and ensure scalability, Enfuce needed a system to enable the management of subscription pricing and billing during their growth phase.

They needed subscription management software that can solve pricing and billing challenges like:

• Manual work in service pricing and billing
• Lack of transparency and control over service contracts
• Inability to grow profitably without billing automation.

Targets For The Project

There were several targets set for the new subscription management system: the system was to be able to manage future growth, the plan is to grow significantly without compromising profitability, and billing should be able to manage also high invoice and customer volumes.

• Manage complex contracts and terms: One customer may have multiple contracts with multiple terms
• With a modular product, the pricing varies between customers
• Automate pricing and billing
• Ensure transparency and control of service contracts
• Enable profitable growth through automation and operational excellence.

Solution: Transparent & Automated Billing Process

Good Sign was a future-proof solution for Enfuce. How?

• Pricing and billing are now automated, allowing a variety of customer-specific pricing options.
• Automatic currency conversion enables invoicing in different currencies without any manual work to serve international customers.
• Automated usage-data flows through APIs.
• Automated rating of usage data.

Benefits

• Enfuce can serve its international customers with the currencies they prefer
• Flexibility to easily add more currencies in the future
• Customer-centric invoicing—Enfuce can invoice based on their customers' needs.

Even as a growing market leader in Fintech, Enfuce's Good Sign implementation was designed to serves their scaling business needs well into the future.