Future-Proof Pricing & Billing Automation at Fintech Provider Enfuce

Challenge: Manual Work​ & Lack of Transparency in Service Billing

• Manual work in service pricing and billing
• Lack of transparency and control over service contracts
• Inability to grow profitably without billing automation.

Targets For The Project

There were several targets set for the new subscription management system: the system was to be able to manage future growth, the plan is to grow significantly without compromising profitability, and billing should be able to manage also high invoice and customer volumes.

• Manage complex contracts and terms: One customer may have multiple contracts with multiple terms
• With a modular product, the pricing varies between customers
• Automate pricing and billing
• Ensure transparency and control of service contracts
• Enable profitable growth through automation and operational excellence.

Solution: Transparent & Automated Billing Process

Good Sign delivered Enfuce a future-proof subscription management solution:

• Pricing and billing are automated allowing a variety of customer-specific pricing options.
• Automatic currency conversion enables invoicing in different currencies without any manual work to serve international customers.
• Automated usage-data flow through API.
• Automated rating of usage data.

Benefits

• Enfuce can serve its international customers with the currencies they prefer
• Flexibility to easily add more currencies in the future
• Customer-centric invoicing - Enfuce can invoice based on their customers' needs.

A market leader in Fintech, Enfuce identified a need for an innovative subscription management solution to meet their scaling demands. Good Sign provided them with the answer, providing a system that serves their business needs now and in the future.