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Subscription Management Automated

Contract-To-Cash Process Running Smoothly at Heeros

 

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Transparent Billing Process

Heeros, a Finnish software company, specializes in cloud-based financial administration solutions. Heeros modular SaaS offering covers all the basic tasks of financial administration. Heeros was looking into streamlining its contract-to-cash process.

Juho Pakkanen Heeros 3
"We were also able to increase our revenues by changing the pricing structure – and prevent leakage of revenues with the help of Good Sign."
Juho Pakkanen
CFO, Heeros Oyj
manual work stopped

END OF MANUAL WORK

Human errors in billing are eliminated with an automated process. 

transparency

TRANSPARENT BILLING PROCESS

Good Sign offers transparent invoicing processes and the possibility to scale up to the next level.

revenue leakage stopped

REVENUE LEAKAGE STOPPED

All service events are automatically recorded, priced, and billed.

Challenge

An Extensive Amount of Manual Work​, Leaking Revenue, and a Lack of Transparency

Heeros had several invoicing sources and was missing a transparent solution for the whole customer portfolio. They also did not have a common tool for pricing and contract management. The process was laborsome, error-prone, and caused a substantial amount of revenue leakage. ​

Heeros was looking for a flexible solution that would enable revenue growth (through pricing and billing automation) and get rid of the ever-increasing manual effort. The desired solution was expected to provide transparent and detailed service usage reports to customers. Heeros also wanted to ensure that they address the process and data management issues that feed the billing system (i.e. CRM and ERP).

Targets For The Project:

  • To enable revenue growth via pricing and billing automation and remove manual effort​s
  • To provide real-time revenue and billing information for reporting and analytics purposes​
  • Support business models for both direct customers and accounting offices​
  • Enable various pricing models i.e. fixed, transaction-based, and tiered pricing​
  • Achieve a transparent billing process and remove the revenue leakage

Solution

Automated and Transparent Billing Process 

Good Sign delivered Heeros a solution, which allowed them to automate all their billing cycles and improve transparency, efficiency, and customer experience related to recurring service billing.

  • Customer, contract, and subscription management
  • Products and price management
  • A common tool for pricing and contract management for digital customer contracts
  • Combining several invoicing sources for invoicing process
  • Support business models for both direct customers and accounting offices​
  • Enable various pricing models i.e. fixed, transaction-based, and tiered pricing​
  • Enable customer invoicing and sending of the invoice breakdown reports
  • Provide real-time revenue and billing information for reporting and analytics purposes​

Benefits

  • Enable revenue growth via pricing and billing automation
  • Manual effort​s removed
  • Revenue leakage stopped
  • A transparent invoicing process achieved
  • The possibility to scale up to the next level.


 

Juho Pakkanen Heeros 2-1
“Good Sign is a solution for companies who want to automate their invoicing processes and scale up to the next level.”
Juho Pakkanen
CFO, Heeros Oyj
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ABOUT HEEROS

Heeros is a Finnish software company specializing in cloud-based business management solutions. Founded in 2000, Heeros is a pioneer in its field.

Today, Heeros operates internationally. Listed on the Nasdaq First North Growth Market Finland, Heeros solutions meet the changing needs of SMBs that are looking to invest in integrated, user-friendly systems used across the organization.

Heeros portfolio covers solutions to digitalize key business processes from financial and human resources management to enterprise resource planning.

More about Heeros

Improve billing transparency, efficiency, and customer experience as effectively as Heeros

 

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