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Human errors in billing are eliminated with an automated process.
OpusCapita, leading European provider of e-invoice and supply chain document exchange, as well as invoice automation, chose Good Sign to streamline the service contract-to-cash process of its service business and its contract-based products.
“Good Sign really cares about how our business is going.”
OpusCapita was reorganizing the quote-to-cash process of its service business and harmonizing its service offering. The problem was that pricing and billing of its contract-based Business Network services was relying too heavily on manual processes and caused revenue leakage. In addition, OpusCapita did not have transparency to actual service event data. Neither was there a proper way to handle customer-specific prices and billing schedules.
Good Sign delivered a solution to automate the pricing and billing of OpusCapita's contract-based Business Network products.
OpusCapita has now a fully automated pricing and billing of their services and they were able to:
With the flexibility and scalability that Good Sign offers, they can get faster to market with new service concepts, manage contract-based products and focus on implementing their customer-centric strategy.
OpusCapita is a leading European provider of electronic invoice and supply chain document exchange, invoice automation, and procurement solutions. OpusCapita's cloud-based solutions help businesses manage their procurement, supply chain, accounts payable and accounts receivable processes, lowering costs while improving control and supporting growth. More about Opus