It's the last week of the month. Azure usage files just dropped, kicking off a painful process of billing. Someone from sales promised a custom discount that isn't in the system. IT is sending passive-aggressive messages when you ask for additional exports. You're drowning in spreadsheets, scripts, and questionable coffee trying to make the numbers align before customers start calling.
Welcome to CSP billing, where the spreadsheets are made up and the numbers don't matter. Except they absolutely, catastrophically do.
This isn’t what running a billing operation is about. You might as well be conducting an orchestra where half the musicians are playing different songs, three are on fire, and someone replaced the sheet music with IKEA assembly instructions.
The symphony of chaos includes:
Revenue leaking: Unbilled usage slipping through cracks you didn't even know existed. It's like running a restaurant where you sometimes forget to charge for the lobster. Whoopsie!
Manual reconciliation: Azure says one thing. AWS says another. Your CRM is having an existential crisis. Your ERP system just laughed and logged out. You're the referee in a cage match between platforms that speak different languages and all hate each other.
Pricing agreements living all over the place: Customer-specific discounts scattered across emails, Excel files, Post-it notes from 2023, and someone’s "pretty sure I remember" memory palace.
Invoices arriving late: Like that friend who shows up an hour after dinner started, except this friend is costing you customer trust and cold, hard cash.
Endless data mediation: Copy. Paste. VLOOKUP. Cry. Validate. Find error. Start over. It's like solving a Rubik's cube that actively fights back and occasionally insults you.
You're not bad at your job. Your job is bad at being a job.
How Good Sign helps
Our product was built to end the manual chaos. The point is not to rip out your systems but make them work together properly.
Native Adapters for Azure, AWS & Beyond
Pull usage data directly from your cloud platforms automatically. No more downloading and reformatting CSVs. The adapters handle the import, mapping, and updates in real time. We cover Microsoft Azure, AWS, Google Cloud, and Arrowsphere. All with native adapters and configurable integrations.
Contract-Centric Billing Logic
All your pricing logic lives in one consistent model: recurring fees, usage-based charges, margins, custom SLA fees, the whole thing. When sales negotiates a custom deal, you don't lose control. Finance still gets a single source of truth for every charge.
Automated Revenue Assurance
Good Sign reconciles what customers used, what partners report, and what gets invoiced. If something's off — missing usage, duplicate lines, outdated discounts — you see it instantly. You can fix it before month-end, not after customers complain.
Transparent Invoicing
Invoices come out clean, auditable, and customer-specific, with every usage metric and discount reflected correctly. That means fewer disputes, faster payments, and actual trust in your numbers.
What Changes When You Automate This
Teams using Good Sign typically see:
- 50–80% less manual billing work: Time you can spend on things that actually matter.
- Significant reduction in revenue leakage: Money stays where it belongs.
- Faster close cycles with fewer corrections: Month-end becomes manageable.
- Happier finance teams: And let's be honest, saner ops teams too.
What’s even better, you get control back. You stop firefighting and start focusing on margin improvement, service profitability analysis, and scaling operations without adding headcount.
See It in Action
If your billing team spends more time validating data than generating insights, let's talk.
👉 Book a demo to see how adapters for Azure and AWS eliminate manual mediation and bring some sanity back to your CSP operations.
You can also run through an interactive demo here.
