Billing should be a natural and positive event in business. A financial “thank you” after a job well done. But too often, the invoice or the billing process spoils the party. According to specialist analyst firm MGI, 59 percent of businesses experience significant customer friction due to billing disputes. Older studies show that 39% of businesses see billing as a problem area. In this blog, we will take a look at the root cause of these issues: transparency.

RevOps is mostly referred to as the operational activities of Sales, Marketing, and Support bundled together to better serve the client’s needs across the full customer journey. By putting the client in the center, the result should be smoother transactions, higher customer satisfaction, higher CLV, and in short: more growth. How should finance be involved and should billing be part of RevOps? In this blog, we will argue that is essential to include finance and billing in your RevOps strategy.

According to UBS*, the subscription market is estimated to grow by 18% year over year to 1,5 trillion USD by 2025. Clearly, the subscription business has reached a maturity level and is seen as the leading business model for predictable, stable revenue generation in the future. Your company might already apply some subscription business. What does it take to move into the space and how do you develop a solid monetization platform for your business? In this blog, we help you on your way.

Recently MGI Research published a report which excellently maps the billing landscape. Go ahead and request this report on their website. We highly recommend it! In the report, MGI classifies your choice of billing solution as a function of two variables: How complex is your billing, and what is your expected billing volume? Let’s take a closer look at those!

We thought it would be the right time to address the topic of lovable invoices. In this blog, we explain that lovable invoices are not about discounts or the candy you receive at your local restaurant, but thoughtful touches on your invoice that make a life for your customer just a little bit nicer.

The CFO role has never been as versatile as it is today

In today’s business challenges, the CFO's role is vital to a steady course in windy conditions. We find ourselves in uncertain times, with great volatility in the market, accelerating tech opportunities, and a fluctuating economy.