3 min read

If Your SaaS Business Is Leaking Revenue, Here Is How to Stop It

By Petri Takala on Feb 22, 2022 8:45:00 AM

You might not be aware, but according to EY* it is estimated that businesses leak about 1-5% of their EBITDA in revenue. Just like with any leak, it goes unnoticed but could lead to structural damage. Only 10% of revenue leakage could lead to 30% lower profits.
For companies in SaaS and recurring revenue, that can potentially mean structural damage in the business. In this blog, we will discuss why it is crucial to look at revenue leakage, and how to solve it.

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3 min read

Show Your Clients Some Love Via Your Invoice

By Taija Engman on Feb 14, 2022 9:45:00 AM

We thought it would be the right time to address the topic of lovable invoices. In this blog, we explain that lovable invoices are not about discounts or the candy you receive at your local restaurant, but thoughtful touches on your invoice that make a life for your customer just a little bit nicer.

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4 min read

CFO's View on Billing

By Petri Takala on Feb 8, 2022 9:15:00 AM

The CFO role has never been as versatile as it is today

In today’s business challenges, the CFO's role is vital to a steady course in windy conditions. We find ourselves in uncertain times, with great volatility in the market, accelerating tech opportunities, and a fluctuating economy.

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3 min read

Increase Customer Satisfaction Using Your Billing Data

By Petri Takala on Jan 27, 2022 10:30:00 AM

Billing is typically a straightforward process that most companies have optimized in terms of efficiency. The efficiency is often measured by looking at the length of the billing cycle or at the amount of FTE needed to handle the billing process and sometimes the cash flow. 

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4 min read

When Billing Hurts Your Business

By Petri Takala on Dec 14, 2021 11:50:47 AM

Billing Might Hurt Your Business

No, we are not talking about receiving an invoice from a supplier. That is what we would call self-inflicted pain. Here we want to talk about the problem when your billing system might hurt your business.

At Good Sign have been working with hundreds of billing professionals to improve their service billing. From these interactions, we see five common problems that can hurt your business, especially in SaaS, subscription, and service billing. We give you the symptoms, the cause, and the remedies to solve these issues.

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2 min read

What Makes Billing Crucial in SaaS

By Petri Takala on Dec 8, 2021 3:37:17 PM

Scaling A SaaS Business Is A Different Ballgame

SaaS is hot, and while the subscription economy is nowadays mainstream, many client companies discover that SaaS business comes with its quirks.

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