There has never been a more exciting time to be in the SaaS business than now. As recent research shows, 2021 has proven to be another solid growth year for SaaS business, with 28% median CARG despite Covid.

Upsell is the key to growth, especially the ability to upsell usage. We've seen this time and again, in companies of all sizes and industries. But what is usage upsell? And more importantly, how can you use it to drive your business growth? Keep reading to find out.

When dreaming of SaaS growth, you might not think of your billing system immediately. In the search for growth, your marketing and customer success strategies are likely much closer to your heart. Still, as it turns out, Billing software is currently in a renaissance, and for good reasons. Here we will explain why billing is in the spotlight again, and why it might just be the key to improving your ARR, MRR, and CLV.

Digital contract management has been around for a while now, and we have seen great and less great implementations. But there is a world beyond just a digital version of the contract. In this blog, we discuss how to put your digital contracts to work.

The subscription economy has changed our business life forever. It has never been easier to onboard customers, but that comes at the price of having to work hard to maintain the client and to keep a positive Customer Lifetime Value (CLV). Let’s look into the deceptive simplicity of B2B SaaS billing, and how to manage the many changes required when maintaining a B2B contract over a longer-term customer relationship.

You might not be aware, but according to EY* it is estimated that businesses leak about 1-5% of their EBITDA in revenue. Just like with any leak, it goes unnoticed but could lead to structural damage. Only 10% of revenue leakage could lead to 30% lower profits.
For companies in SaaS and recurring revenue, that can potentially mean structural damage in the business. In this blog, we will discuss why it is crucial to look at revenue leakage, and how to solve it.

The Age of Customer Centricity

The customer is always right, but there has never been a time when the customer had so many options to be right in decision-making. Today, the customer has an endless number of options available and smooth access to data needed to make decisions. With the rise of the subscription economy, customers can evaluate their decisions, and suppliers need to prove themselves all over again to stay in business. What does this mean from a billing perspective? And what tech options do you have to keep up with these challenges?