Project Manager, Customer Onboarding



We are looking for a Project Manager for the customer onboarding process.

This is an excellent opportunity to be part of a growth company team working in the intriguing software industry, and work with a unique viewpoint with customers who are digitalizing their business processes and creating new business models. Keep reading and apply already today.

About the Role

We are looking for an analytical thinker who has solid work experience in successfully driving SaaS/PaaS software onboarding projects. Your daily tasks include managing SaaS software onboarding to customers – to ensure customers get the solution in use in agreed schedule.

You work with the customer and Good Sign personnel. The project manager will report to our VP, Solution Consulting, and join our Solution Consulting and Delivery team.

You also support our SaaS software sales as needed and help us to continuously improve our SaaS onboarding model.

In the onboarding you are responsible for:
  • Project scope, schedule, and budget
  • Leading the project team (manage in a matrix, not direct supervisory role)
  • Project reporting and invoicing
  • Project change management
  • Project resourcing

Our expectations

  • Minimum 3-5 years of expertise in SaaS software onboarding
  • Suitable Bachelor’s or Master’s degree
  • Ability to master multiple projects simultaneously
  • Ability to work independently as well as part of a team
  • Excellent communication skills with domestic and international customers, partners, and internally
  • Fluent English and Finnish languages are a must, both oral and written.

We Offer for You

  • A great place to work with highly professional colleagues
  • The opportunity to impact and develop the contents of your work and our company methods and processes
  • The opportunity for a career in the fast-growing saas industry
  • A flexible work environment with remote work options
  • Independency in your role combined with the support you need to perform well
  • Good Sign also offers employee benefits such as lunch benefits, extended healthcare, support for physical exercise, and cultural events.

Apply for the Role

Apply by sending your CV and Application with a salary request to, no later than the 31st of October 2022. We will interview suitable candidates during the application period. Voit lähettää hakemuksesi myös suomeksi.

If you have any questions, Petri Löytynoja (PMO Lead) is happy to answer them on the 20th of October 2022 from 2 - 3 pm. You can contact Petri by email at or by phone +358 457 881 7200.

  • Start: as soon as the right person is found
  • Working hours: full-time
  • Employment period: permanent
  • Location: Helsinki / remote

More information about Good Sign:

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