Project Manager Customer Onboarding

Overview

We are looking for a Project Manager for the customer onboarding process.

This is an excellent opportunity to be part of a growth company team working in the intriguing software industry, and work with a unique viewpoint with customers who are digitalizing their business processes and creating new business models. Keep reading and apply already today.

About the Role

We are looking for an analytical thinker who has solid work experience in successfully driving SaaS/PaaS software onboarding projects. Your daily tasks include managing SaaS software onboarding to customers – to ensure customers get the solution in use in agreed schedule.

You work with the customer and Good Sign personnel. The project manager will report to our VP, Solution Consulting, and join our Solution Consulting and Delivery team.

You also support our SaaS software sales as needed and help us to continuously improve our SaaS onboarding model.

In the onboarding you are responsible for:

Project scope, schedule, and budget
Leading the project team (manage in a matrix, not direct supervisory role)
Project reporting and invoicing
Project change management
Project resourcing

Our expectations

Minimum 3-5 years of expertise in SaaS software onboarding
Suitable Bachelor’s or Master’s degree
Ability to master multiple projects simultaneously
Ability to work independently as well as part of a team
Excellent communication skills with domestic and international customers, partners, and internally
Fluent English and Finnish languages are a must, both oral and written.

We Offer for You

A great place to work with highly professional colleagues
The opportunity to impact and develop the contents of your work and our company methods and processes
The opportunity for a career in the fast-growing saas industry
A flexible work environment with remote work options
Independency in your role combined with the support you need to perform well
Good Sign also offers employee benefits such as lunch benefits, extended healthcare, support for physical exercise, and cultural events.

Apply for the Role

Apply by sending your CV and Application with a salary request to henry.heinama@goodsignsolutions.com, no later than the 26th of June 2022. We will interview suitable candidates during the application period. Voit lähettää hakemuksesi myös suomeksi.

If you have any questions, Heikki Hirvensalo, (Chief Service Officer) and Henry Heinämä (VP, People) are happy to answer them on the 21st of June 2022 from 09 – 11 am.

Heikki Hirvensalo, email Heikki.hirvensalo@goodsign.com

Henry Heinämä, email henry.heinama@goodsign.com