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Petri Takala: Nov 23, 2021 12:52:35 PM
The Age of Customer Centricity The customer is always right, but there has never been a time when the customer had so many options to be right in decision-making. Today, the customer has an endless number of options available and smooth access to...
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Petri Takala: Oct 5, 2021 10:33:46 AM
New Models, New Pricing, New Billing? Todays’ innovation pace is faster than ever before in history. That is reflected in the record time...
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Petri Takala: Sep 29, 2021 1:00:00 PM
The Servitization Business Promise Servitization has been around for years but has recently really started to get traction. The reasons are clear....
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Petri Takala: Sep 17, 2021 8:45:00 AM
Since MIT offered the first Managed Service Provider (MSP) functions in the ’60s, the industry has grown and evolved tremendously both in revenue and...
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Petri Takala: Jun 15, 2021 8:45:00 AM
Billing Needs Flexibility, Bridging ERP And CRM We recently had a great conversation with Igor Stenmark, the billing expert at MGI Research, and...
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Petri Takala: May 18, 2021 8:45:00 AM
There has been a lot of dynamics in the billing industry, and most growth evolves around service billing. Many companies have created as-a-service...
