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The latest in pricing, billing, recurring revenue monteization, and more.

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Featured article

Usage-Based SaaS Pricing in the Age of GenAI

Sam Abraham: September 24, 2025

Usage-based pricing has always promised fairness. Customers pay for what they use, and businesses grow as adoption scales. Generative AI raises the stakes by introducing ...

Does Buying Behavior Change Faster Than Ability to Create Offering?

3 min read

Does Buying Behavior Change Faster Than Ability to Create Offering?

The other day I attended an event where sales coach Mika D. Rubanovitsch

April 11, 2018 by Janne Kivilaakso

How to Efficiently Monetize Your ServiceNow Items?

2 min read

How to Efficiently Monetize Your ServiceNow Items?

January 31, 2018 by Sam Abraham

Recurring Revenue – Easy or Difficult?

3 min read

Recurring Revenue – Easy or Difficult?

September 12, 2017 by Sam Abraham

Contract is the Service Business Operations Engine in the Digital Era

5 min read

Contract is the Service Business Operations Engine in the Digital Era

Contract Documents Have a New Meaning in the Digital Era If you were as...

June 27, 2017 by Taija Engman

How to Close “Buyer – Seller Perception Gap” in Monetizing Pay per Use and Outcome

3 min read

How to Close “Buyer – Seller Perception Gap” in Monetizing Pay per Use and Outcome

“Customer expectations have been permanently upgraded”, stated Henrik Ehrnrooth, President & ...

June 07, 2017 by Taija Engman

Good Sign - Certified ServiceNow App

2 min read

Good Sign - Certified ServiceNow App

We are glad to inform that Good Sign is now a certified app/interface for

October 14, 2016 by Sam Abraham