Modernize Your Quote-to-Cash Process – Enjoy Big Financial Results
Monetize 13 is the only event in Europe focusing purely on monetization, including payments, commerce, billing, and CPQ.
It is no news that you should never ignore the importance of customer satisfaction. The news is that invoices can be so lovable that you can surpass your customer expectations.
You cannot remove any bad service delivery experience of a customer with lovable invoices. But lovable invoices are an essential component of the customers' service experience. And you can lose the trust of the customer with unqualified invoices.
Customer experience does not stop when service is delivered.
Goes without saying but so often it is an area that is still lagging back in the era of inflexible pricing and billing functionality in the ERPs.
One of our customers said that their overall customer satisfaction score increased significantly, due to satisfaction with the new outstanding invoices. Even the toughest and most demanding customers did not need to spend time investigating what is billed and complaining about the invoices. How on earth this happened?
Lovable invoices provide a chance to focus on serving and developing clients’ business needs and not to lose time on apologizing for bad invoices and checking what is wrong.
Lovable invoices lead also to lovable and improved cash flow. The customer is happy and so is the CFO. Perfect win-win for all!
To learn how to achieve increased customer satisfaction by deploying modern automated monetization platforms read our blog about flexible pricing and billing: https://www.goodsignsolutions.com/blog/10-reasons-you-should-invest-in-flexible-pricing-and-billing
At Good Sign we enable modern services and streamline our customers’ pricing, billing, and monetization processes. For service businesses and service ecosystems alike.
Feel free to contact us and let’s have a chat on how we can support your service ecosystem.
Monetize 13 is the only event in Europe focusing purely on monetization, including payments, commerce, billing, and CPQ.
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