2 min read

The Future of Billing Is Customer-Centric

By Petri Takala on May 4, 2022 9:00:00 AM

Billing takes the center stage in new business models. It becomes clear that the billing experience is essential to a long and profitable customer lifecycle. However, with more complex business models and more dynamic client interactions, it becomes harder to get billing right.

Business strategists are acknowledging the importance of flexible billing platforms as a tool to future-proof their client relations. Here are a few trends that will change billing in the future, which might also impact your billing practices.

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3 min read

Show Your Clients Some Love Via Your Invoice

By Taija Engman on Feb 14, 2022 9:45:00 AM

We thought it would be the right time to address the topic of lovable invoices. In this blog, we explain that lovable invoices are not about discounts or the candy you receive at your local restaurant, but thoughtful touches on your invoice that make a life for your customer just a little bit nicer.

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4 min read

CFO's View on Billing

By Petri Takala on Feb 8, 2022 9:15:00 AM

The CFO role has never been as versatile as it is today

In today’s business challenges, the CFO's role is vital to a steady course in windy conditions. We find ourselves in uncertain times, with great volatility in the market, accelerating tech opportunities, and a fluctuating economy.

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3 min read

Increase Customer Satisfaction Using Your Billing Data

By Petri Takala on Jan 27, 2022 10:30:00 AM

Billing is typically a straightforward process that most companies have optimized in terms of efficiency. The efficiency is often measured by looking at the length of the billing cycle or at the amount of FTE needed to handle the billing process and sometimes the cash flow. 

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3 min read

Automating the Contract-To-Cash Process at OpusCapita

By Heikki Hirvensalo on Jun 11, 2021 12:00:00 PM

How to gain proper visibility to your service contract-to-cash process? How to automate pricing and billing of a wide legacy contract base and yet create a feeling of control and trust that no revenue is leaking?

Opus Capita, a leading European provider of source-to-pay and e-invoicing solutions, set out to do that. Their goal was to be transparent and efficient in their contract-to-cash process.

In this blog, we describe how OpusCapita captured a wide legacy contract base and transformed it into a future-proof automated service monetization process.

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3 min read

What Experts Say About Service Billing In 2021

By Petri Takala on May 18, 2021 8:45:00 AM

There has been a lot of dynamics in the billing industry, and most growth evolves around service billing. Many companies have created as-a-service models or even moved completely to subscription billing. Still, service billing is much more than just those two areas, as mature service organizations can tell.

In this blog, we will look at the latest trends after a conversation with Igor Stenmark, the billing expert from MGI Research.

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