Taija Engman

CEO of Good Sign, Taija blogs on digitalization bringing growth and efficiency by building on new business opportunities and customer value.

Recent Posts

3 min read

Billing Is Not Just Volume or Complexity - It Is Agility

By Taija Engman on May 23, 2022 9:30:00 AM

Recently MGI Research published a report which excellently maps the billing landscape. Go ahead and request this report on their website. We highly recommend it! In the report, MGI classifies your choice of billing solution as a function of two variables: How complex is your billing, and what is your expected billing volume? Let’s take a closer look at those!

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3 min read

Show Your Clients Some Love Via Your Invoice

By Taija Engman on Feb 14, 2022 9:45:00 AM

We thought it would be the right time to address the topic of lovable invoices. In this blog, we explain that lovable invoices are not about discounts or the candy you receive at your local restaurant, but thoughtful touches on your invoice that make a life for your customer just a little bit nicer.

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2 min read

Tackle Your ERP Billing Issues Without Using a Band-Aid

By Taija Engman on Jun 30, 2021 10:00:00 AM

Yes, you want recurring billing, but your ERP and legacy systems do not provide the pricing and rating flexibility to cater for subscriptions and pay-per-use and to deliver that type of invoicing.

We hear this a lot from our clients. So, what was their solution? Often, they had ventured the slippery path of a quick workaround (or two or three): An excel sheet to consolidate data to recalculate the correct pricing. Some RPA to speed up the process. Some manual work. How feasible is it moving forward?

In this blog, we will argue that the cost of a quick band-aid to a deep-rooted problem will be higher than solving it with a real, fundamental solution.

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4 min read

MacGyver Would Have Taped IT-Tools Together - Why You Should Not

By Taija Engman on Mar 24, 2020 8:45:00 AM

The TV hero MacGyver carries duct tape and a Swiss Army Knife for fixing any issue that comes ahead. Many companies seem to use duct tape solutions for invoicing recurring revenue. ERP, Excel, custom databases, CPQ and RPA are not enough.

Why you should avoid the use of duct tape solutions in billing the recurring revenue?:

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3 min read

Modernize Your Quote-to-Cash Process – Enjoy Big Financial Results

By Taija Engman on Mar 9, 2020 2:00:00 PM

Monetize 13 is the only event in Europe focusing purely on monetization, including payments, commerce, billing, and CPQ. 

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2 min read

Technopolis’ Service Ecosystem

By Taija Engman on Apr 11, 2019 1:54:31 PM

Technopolis implemented Good Sign solution to its Service Ecosystem with Flexible Pricing, Customer Onboarding and Billing for the internationally growing UMA Workspace services.

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