3 min read

Billing Transparency Saves Everybody Time

By Petri Takala on Aug 9, 2022 9:15:00 AM

Billing should be a natural and positive event in business. A financial “thank you” after a job well done. But too often, the invoice or the billing process spoils the party. According to specialist analyst firm MGI, 59 percent of businesses experience significant customer friction due to billing disputes. Older studies show that 39% of businesses see billing as a problem area. In this blog, we will take a look at the root cause of these issues: transparency.

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2 min read

What RevOps Means for Your Billing Solution

By Petri Takala on Jun 15, 2022 10:33:45 AM

RevOps is mostly referred to as the operational activities of Sales, Marketing, and Support bundled together to better serve the client’s needs across the full customer journey. By putting the client in the center, the result should be smoother transactions, higher customer satisfaction, higher CLV, and in short: more growth. How should finance be involved and should billing be part of RevOps? In this blog, we will argue that is essential to include finance and billing in your RevOps strategy.

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2 min read

Subscription Business Is Here to Stay - Jump on Board

By Petri Takala on Jun 8, 2022 10:14:38 AM

According to UBS*, the subscription market is estimated to grow by 18% year over year to 1,5 trillion USD by 2025. Clearly, the subscription business has reached a maturity level and is seen as the leading business model for predictable, stable revenue generation in the future. Your company might already apply some subscription business. What does it take to move into the space and how do you develop a solid monetization platform for your business? In this blog, we help you on your way.

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3 min read

Billing Is Not Just Volume or Complexity - It Is Agility

By Taija Engman on May 23, 2022 9:30:00 AM

Recently MGI Research published a report which excellently maps the billing landscape. Go ahead and request this report on their website. We highly recommend it! In the report, MGI classifies your choice of billing solution as a function of two variables: How complex is your billing, and what is your expected billing volume? Let’s take a closer look at those!

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3 min read

Change Your Business Model To Pay-Per-Use With These 3 Steps

By Petri Takala on May 11, 2022 6:03:39 PM

There are many reasons for both clients and companies to prefer subscription or pay-per-use pricing. Clients love the full service, the monthly fees instead of the capital investment, the ease of use, and the guarantee of service (set it and forget it). And you might like more predictable recurring revenue, less churn, the upsell potential, and the higher customer lifetime value. So how do you get started? In this blog, we help you on your way with a 3-step approach.

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2 min read

The Future of Billing Is Customer-Centric

By Petri Takala on May 4, 2022 9:00:00 AM

Billing takes the center stage in new business models. It becomes clear that the billing experience is essential to a long and profitable customer lifecycle. However, with more complex business models and more dynamic client interactions, it becomes harder to get billing right.

Business strategists are acknowledging the importance of flexible billing platforms as a tool to future-proof their client relations. Here are a few trends that will change billing in the future, which might also impact your billing practices.

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