Franz Reuchlein

Franz Reuchlein has over 20 years of technology experience in a broad set of industries including manufacturing, consumer products and professional services. Franz has led $100M large scaled supply chain engineering and integrated product marketing initiatives at Symbol Technologies, Nokia Inc. and Amway. Franz combines lean thinking, innovation cornerstones and people-centric change management to implement customer engaging experiences always wearing both the CEO and customer hats. Franz has an MBA from Dowling College and a Graduate Certificate from FSU at Kendall College for Design and Innovation Management.

4 min read

3 Ways to Improve your Relationship with ITIL

Franz Reuchlein: Jan 7, 2015 5:01:54 PM

Your Relationship With The Methodology Counts "I am often cautious when using the term ITIL," Pat Musto of Column Technologies said to spur on the roundtable discussion at Decembers Chicago itSMF LIG meeting. I was not surprised with the responses,...

2 min read

What Do Big Hero 6 and Service Management Outcomes have in common?

Franz Reuchlein: Dec 10, 2014 11:00:00 AM

My son picked the movie this past weekend, Big Hero 6. I didn't know much about the movie going in but pleasantly enjoyed the story. I don't want to...