Franz Reuchlein

Franz Reuchlein has over 20 years of technology experience in a broad set of industries including manufacturing, consumer products and professional services. Franz has led $100M large scaled supply chain engineering and integrated product marketing initiatives at Symbol Technologies, Nokia Inc. and Amway. Franz combines lean thinking, innovation cornerstones and people-centric change management to implement customer engaging experiences always wearing both the CEO and customer hats. Franz has an MBA from Dowling College and a Graduate Certificate from FSU at Kendall College for Design and Innovation Management.

2 min read

How a Service Portal is key to service business creation

Picture of Franz Reuchlein Franz Reuchlein: Apr 19, 2016 5:00:00 PM

In the service business industry, customer service can play a critical role in retention and expansion of customer base. Furthermore, many customers testify that smooth customer self service outperforms service desk both in reviewing service content...

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3 min read

Red Herring Global 100 - The Key Takeways

Picture of Franz Reuchlein Franz Reuchlein: Dec 17, 2015 4:26:02 PM

Red Herring recognizes technology industry startups and leaders of private ventures from around the globe. Their November 2015 Global 100 event...

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1 min read

Good Sign Solutions Receives Red Herring Global Top 100 Award

Picture of Franz Reuchlein Franz Reuchlein: Dec 9, 2015 1:20:21 PM

Good Sign Solutions joins the exclusive ranks of companies to win the prestigious Red Herring 2015 Top 100 Global Award. The event insights and...

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2 min read

3 Challenges Facing Incumbent Service Businesses

Picture of Franz Reuchlein Franz Reuchlein: Aug 11, 2015 3:00:00 PM

Innovative business models are making headlines, challenging the boundaries of legal rulings, and turning their sights on competing against larger...

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