---
title: Good Sign and Heeros | Customer Case Study
description: Learn about how Heeros, a financial software provider, automated their subscription management for a smooth contract-to-cash process with Good Sign.
---

[Back to customer stories](https://www.goodsign.com/customers?hsLang=en) ![Heeros](https://www.goodsign.com/hubfs/GoodSign_Theme/Logos/Heeros.png)

# Automated subscription management for a smooth contract-to-cash process

![Case study listing page Heeros - website screenshot](https://www.goodsign.com/hubfs/GoodSign_Theme/photos/Case%20study%20listing%20page%20Heeros%20-%20website%20screenshot.webp)

[Case Study - Play Video](https://www.goodsign.com/hubfs/GoodSign_Theme/videos/goodsign%20x%20heeros%20customer%20testimonial.mp4%20(360p).mp4?hsLang=en)

## Transparent Billing Process

Heeros, a Finnish software company, specializes in cloud-based financial administration solutions. Heeros’ modular SaaS offering covers essential financial administration tasks and they were looking into streamlining their contract-to-cash process.

### “We were able to increase our revenues by changing the pricing structure and prevent revenue leakage with the help of Good Sign.”

 Juho Pakkanen

 CFO, Heeros Oyj

![flexible](https://www.goodsign.com/hubfs/GoodSign_Theme/Icons/flexible.svg)

#### End of manual billing work

Automation reduces manual billing work, and therefore also eliminates billing errors

![Improved](https://www.goodsign.com/hubfs/GoodSign_Theme/Icons/Improved.svg)

#### Transparent billing that scales

Greater transparency also gave Heeros the ability to grow their business

![Plugged Rev Leaks](https://www.goodsign.com/hubfs/GoodSign_Theme/Icons/Plugged%20Rev%20Leaks.svg)

#### Plugged revenue leakage

All transactions are automatically recorded, priced, and billed appropriately

### Challenge: Manual Work​, Leaking Revenue, Lack of Transparency

Heeros had several invoicing sources and was missing an integrated solution for their customer portfolio as a whole. They did not have a common tool for pricing and contract management either. The result was a laborsome, error-prone process that caused a substantial amount of revenue leakage. ​

Heeros was looking for a system that would enable revenue growth (through pricing and billing automation) and reduce the ever-increasing manual effort. Plus, they needed the invoicing process to include usage reports for customers.

Their final worry was process and data management issues that was hurting their billing architecture (i.e. CRM and ERP + billing systems).

### Targets For The Project

- To enable revenue growth via pricing and billing automation and remove manual processes
- To provide real-time revenue and billing information for reporting and analytics purposes​
- Support business models for both direct customers and accounting offices​
- Enable various pricing models, i.e. fixed, transaction-based, and tiered pricing​
- Achieve transparent billing and plug revenue leakage

### Solution: Automated Billing Architecture

Good Sign delivered a solution that enabled a much-improved recurring service billing across their processes. This included automation support for:

- Customer, contract, and subscription management
- Products and price management
- Digital customer contracts and pricing management
- Combining several invoicing sources for billing
- Business models for both direct customers and accounting offices​
- Pricing models, i.e. fixed, transaction-based, and tiered pricing​
- Customer invoicing (automated invoice breakdown reports)
- Real-time revenue and billing information for reporting and analytics

#### **Benefits**

- Enable revenue growth via pricing and billing automation
- Manual process (labor cost) reduced
- Revenue leakage stopped
- Support for business growth and scale

## Improve billing transparency, efficiency, and scale your business as effectively as Heeros

[Book a demo](https://www.goodsign.com/book-a-demo?hsLang=en)

![](https://www.goodsign.com/hubfs/GoodSign_Theme/Logos/Enento.webp)

Our pricing and billing (initiative) is now growing to be a strategic initiative as we can increase our efficiency in many different areas of our organization.

 Mikko Karemo

 Deputy CEO, Enento Group

[ Learn more ](https://www.goodsign.com/customers/enento?hsLang=en)

![](https://www.goodsign.com/hubfs/GoodSign_Theme/Logos/COM4.png)

I would recommend Good Sign for any business looking for flexibility, scalability, and a future-proof roadmap.

Stein Andre Larner

CEO, COM4

[ Learn more ](https://www.goodsign.com/customers/com4?hsLang=en)

![](https://www.goodsign.com/hubfs/GoodSign_Theme/Logos/Enfo.png)

We struggled to find an exceptionally flexible solution to fully cover our needs in pricing and billing – and Good Sign delivered.

Juhani Pajala

Development Director, Enfo

[ Learn more ](https://www.goodsign.com/customers/enfo?hsLang=en)

## Book a Demo

Set up a time with Good Sign to discuss your revenue operations problems. See the software in action, while our solutions team tailors a demo for your business.

[Book a demo now!](https://www.goodsign.com/book-a-demo?hsLang=en)

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