3 min read

Effectively Connect ServiceNow and SAP with Subscription Billing and Service Contract Billing Automation?

By Taija Engman on May 4, 2016 3:30:00 PM

 Many prominent service providers have chosen ServiceNow as their backbone system for service management and SAP as their ERP/financial system.

However, both systems offer very little for monetizing subscription and usage-based service businesses. (Let alone for managing the financial implications for the many levels required in emerging service ecosystems.) This often results in missing revenue, slow cash flow, and excess manual labor.

There is an easy way to to tie ServiceNow and SAP with subscription billing and service contract billing automation.

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3 min read

Is More Efficient and Effective Service Management Possible Today?

By Taija Engman on Sep 11, 2014 3:33:33 PM

Move from tasks-to-do to tasks-done

We all know it. IT services have been in the forefront of service management with concepts such as ITIL and SIAM, as well as ITSM software suites.

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