3 min read
Heli Laaksonen: Apr 30, 2025 4:10:10 PM
When companies face the challenge of managing their revenue operations more efficiently, some default to building their own system, often because they’re unsure what alternative solutions truly offer. Others may not know that there is ready-made...
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4 min read
Juha Korsimaa: Apr 28, 2025 3:54:35 PM
Managed service providers might have built their businesses on flexibility—tailoring services to fit each client’s exact needs. But behind the...
5 min read
Paula Ranttila: Apr 14, 2025 3:26:01 PM
Revenue recognition is a critical aspect of financial reporting for B2B SaaS companies. Missteps in recognizing revenue correctly can lead to...
4 min read
Janne Kivilaakso: Mar 27, 2025 12:18:39 PM
Effective revenue operations form the backbone of sustainable success for B2B SaaS companies. Yet many businesses find themselves stuck in outdated...
2 min read
Petri Takala: Mar 13, 2025 4:05:34 PM
Scaling a B2B SaaS business often means prioritizing new customer acquisition while overlooking untapped revenue opportunities within the existing...
3 min read
Petri Takala: Mar 7, 2025 4:13:53 PM
Every B2B SaaS company striving for growth faces a fundamental tension: sales teams want the flexibility to close deals fast, while finance teams...
5 min read
Taija Engman: Feb 6, 2025 8:54:15 AM
If you run enterprise SaaS or Managed Services business, this shouldn’t be news to you: the subscription economy and as-a-service model continue to...
5 min read
Taija Engman: Dec 5, 2024 1:31:32 PM
Efficient billing is not just about getting paid – it’s a critical part of the business that impacts customer satisfaction and overall success....
2 min read
Taija Engman: Sep 5, 2024 3:52:05 PM
Optimizing revenue is crucial for sustainable growth and success. This article explores key strategies for effective revenue recovery, helping you...
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Taija Engman: Aug 29, 2024 11:19:42 AM
Efficient returns management is a critical component for success in eCommerce. As consumers increasingly expect seamless return processes, businesses...
2 min read
Petri Takala: Aug 20, 2024 2:29:23 PM
Invoicing for generative AI companies presents unique challenges and requirements distinct from traditional businesses. Understanding the specialized...
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Taija Engman: Jun 25, 2024 1:41:36 PM
Efficient billing processes are crucial for MSPs, to maintain healthy cash flow and ensure customer satisfaction. Yet, many companies still struggle...
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Matti Immonen: Jan 10, 2024 9:00:00 AM
In 2024, B2B subscription billing is changing quickly because of technology and market changes. This evolution is pivotal in streamlining financial...
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Matti Immonen: Dec 7, 2023 2:08:26 PM
The enterprise billing landscape is continuously evolving, with businesses relentlessly searching for tools and techniques that ensure precision,...
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Petri Takala: Oct 31, 2023 2:15:21 PM
The popularity of usage-based pricing is increasing steadily. The rise of cloud services and SaaS are the fields where the change has been radical....
5 min read
Matti Immonen: Sep 28, 2023 2:31:34 PM
Okay, let’s take a deep breath and dive into the world of the vocabulary of subscription management business. As we know, all businesses and...
5 min read
Matti Immonen: Sep 5, 2023 9:46:57 AM
Reliable investments in optimal business software are essential for the growth of any company. As a business expands, the stakes in certain processes...
2 min read
Matti Immonen: Aug 22, 2023 8:15:00 AM
Companies providing versatile services face unique challenges when managing the billing operation of complex processes. With diverse pricing models,...
6 min read
Matti Immonen: Aug 15, 2023 11:37:10 AM
They say that a beloved child has many names. In this case, the term “contract-to-cash” is often known as order-to-cash or quote-to-cash, depending...
3 min read
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Monica Sissala: May 30, 2023 11:50:49 AM
Revenue Operations is an operating model for customer-centric companies. RevOps entails aligning previously siloed business functions to optimize...
3 min read
Petri Takala: May 23, 2023 9:12:21 AM
You discovered it's time to update your billing system - a common issue that many businesses face -as the current system is longer meeting your...
3 min read
Petri Takala: May 11, 2023 2:07:49 PM
Does your billing system keep up with the fast-paced changes in business and technology? Are you able to take advantage of new opportunities you have...
4 min read
Petri Takala: May 3, 2023 6:03:14 PM
A typical value proposition of a managed service provider is to help customers to operate more efficiently by taking care of their IT needs. This...
6 min read
Petri Takala: Apr 26, 2023 9:53:41 AM
When deciding on a pricing model, there are many aspects to consider. It all starts with business targets, market analysis, and picking up a pricing...
2 min read
Petri Takala: Apr 18, 2023 9:00:00 AM
Subscriptions have taken the software business landscape. And while certain aspects of software business have become more efficient, such as...
3 min read
Petri Takala: Apr 11, 2023 8:15:00 AM
What capabilities should you look for in B2B subscription management software? In this blog post, we’ll be taking a look at four essential...
4 min read
Petri Takala: Apr 4, 2023 8:30:00 AM
Managed Service Providers need a scalable, reliable, transparent, and flexible pricing and billing solution due to the complexity of their customer...
2 min read
Siv Blomqvist: Mar 28, 2023 9:20:54 AM
With years of experience with different ERP systems, I still find that they are excellent for many tasks but not for subscriptions and recurring...
2 min read
Sami Isotalo: Mar 21, 2023 10:06:35 AM
Subscription revenue recognition is particularly crucial for SaaS businesses. Unlike traditional models, SaaS relies on subscription-based invoicing...
2 min read
Monica Sissala: Feb 28, 2023 6:40:10 PM
In today's world, modern businesses are understanding the importance of digital transformation to meet customer needs and stay competitive. Customers...
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Monica Sissala: Feb 14, 2023 8:45:00 AM
We all know that happy customers are the lifeblood of any business. But do you know how to really make them smile? With lovable invoices! That's...
2 min read
Petri Takala: Feb 7, 2023 8:45:00 AM
You may be looking for ways to simplify your billing process and increase recurring revenue. But have you considered that the billing dataitself is...
2 min read
Petri Takala: Jan 31, 2023 10:27:04 AM
For businesses that are looking to transform or improve their service pricing and billing, an ERP system may not be enough to handle the complexity...
2 min read
Petri Takala: Jan 24, 2023 8:45:00 AM
RevOps, or Revenue Operations, is a relatively new concept in the world of business operations. It involves aligning various business functions in...
3 min read
Monica Sissala: Jan 9, 2023 3:19:13 PM
Have you ever considered the opportunity cost of an inefficient billing process? Whether it’s from lost revenue due to incorrect invoices or disputed...
2 min read
Petri Takala: Dec 13, 2022 2:50:13 PM
As your business grows, scalability can be essential to success. But it's not only about scaling up operations and adapting to increasing volumes –...
3 min read
Monica Sissala: Nov 30, 2022 2:43:02 PM
As the Chief Finance or Operating Officer of a managed service provider (MSP), you're likely always looking for ways to improve efficiency, cut...
3 min read
Petri Takala: Oct 18, 2022 12:45:12 PM
Forbes recently released an article about the Relationship Between Revenue Operations And Recurring Revenues. The article emphasized the importance...
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Petri Takala: Sep 29, 2022 11:52:18 AM
Billing is a stumbling block for many SaaS-based software companies. Those who started as start-ups have often managed with some general invoicing...
1 min read
Petri Takala: Sep 20, 2022 8:45:00 AM
In the SaaS business, it is essential to integrate subscriptions and customer contracts into invoices to make billing detailed and accurate. A...
2 min read
Petri Takala: Aug 9, 2022 9:15:00 AM
Billing should be a natural and positive event in business. A financial “thank you” after a job well done. But too often, the invoice or the billing...
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Petri Takala: Jun 15, 2022 10:33:45 AM
RevOps is mostly referred to as the operational activities of Sales, Marketing, and Support bundled together to better serve the client’s needs...
2 min read
Petri Takala: Jun 8, 2022 10:14:38 AM
According to UBS*, the subscription market is estimated to grow by 18% year over year to 1,5 trillion USD by 2025. Clearly, the subscription business...
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Taija Engman: May 23, 2022 9:30:00 AM
Recently MGI Research published a report which excellently maps the billing landscape. Go ahead and request this report on their website. We highly...
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Petri Takala: May 11, 2022 6:03:39 PM
There are many reasons for both clients and companies to prefer subscription or pay-per-use pricing. Clients love the full service, the monthly fees...
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Petri Takala: May 4, 2022 9:00:00 AM
Billing takes the center stage in new business models. It becomes clear that the billing experience is essential to a long and profitable customer...
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Petri Takala: Apr 25, 2022 8:45:00 AM
There is no business like a SaaS business. With the rise of SaaS business came new metrics and new rules to assess, monitor, and steer SaaS business...
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Petri Takala: Mar 30, 2022 11:19:07 AM
When dreaming of SaaS growth, you might not think of your billing system immediately. In the search for growth, your marketing and customer success...
1 min read
Petri Takala: Mar 16, 2022 2:36:48 PM
Digital contract management has been around for a while now, and we have seen great and less great implementations. But there is a world beyond just...
2 min read
Heikki Hirvensalo: Mar 1, 2022 12:45:00 PM
The subscription economy has changed our business life forever. It has never been easier to onboard customers, but that comes at the price of having...
2 min read
Petri Takala: Feb 22, 2022 8:45:00 AM
You might not be aware, but according to EY* it is estimated that businesses leak about 1-5% of their EBITDA in revenue. Just like with any leak, it...
2 min read
Taija Engman: Feb 14, 2022 9:45:00 AM
We thought it would be the right time to address the topic of lovable invoices. In this blog, we explain that lovable invoices are not about...
2 min read
Petri Takala: Jan 27, 2022 10:30:00 AM
Billing is typically a straightforward process that most companies have optimized in terms of efficiency. The efficiency is often measured by looking...
3 min read
Petri Takala: Dec 14, 2021 11:50:47 AM
Billing Might Hurt Your Business No, we are not talking about receiving an invoice from a supplier. That is what we would call self-inflicted pain....
2 min read
Petri Takala: Dec 8, 2021 3:37:17 PM
Scaling A SaaS Business Is A Different Ballgame SaaS is hot, and while the subscription economy is nowadays mainstream, many client companies...
2 min read
Petri Takala: Nov 23, 2021 12:52:35 PM
The Age of Customer Centricity The customer is always right, but there has never been a time when the customer had so many options to be right in...
2 min read
Petri Takala: Oct 5, 2021 10:33:46 AM
New Models, New Pricing, New Billing? Todays’ innovation pace is faster than ever before in history. That is reflected in the record time...
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Petri Takala: Sep 29, 2021 1:00:00 PM
The Servitization Business Promise Servitization has been around for years but has recently really started to get traction. The reasons are clear....
2 min read
Petri Takala: Sep 17, 2021 8:45:00 AM
Since MIT offered the first Managed Service Provider (MSP) functions in the ’60s, the industry has grown and evolved tremendously both in revenue and...
2 min read
Taija Engman: Jun 30, 2021 10:00:00 AM
Yes, you want recurring billing, but your ERP and legacy systems do not provide the pricing and rating flexibility to cater for subscriptions and...
2 min read
Marc Wullings: Jun 22, 2021 9:35:39 AM
Billing Really Is Part Of Your Customer Process Over the past 10 years, the CX landscape has changed dramatically. Where older CRM systems handed...
2 min read
Petri Takala: Jun 15, 2021 8:45:00 AM
Billing Needs Flexibility, Bridging ERP And CRM We recently had a great conversation with Igor Stenmark, the billing expert at MGI Research, and...
2 min read
Heikki Hirvensalo: Jun 11, 2021 12:00:00 PM
How to gain proper visibility to your service contract-to-cash process? How to automate pricing and billing of a wide legacy contract base and yet...
1 min read
Marc Wullings: Jun 2, 2021 12:15:00 PM
Data-driven decision-making has been the holy grail since the inception of business analytics. Many years and management books later, the old...
2 min read
Petri Takala: May 5, 2021 9:00:00 AM
The City Of Lahti Enables Personal Carbon Trading How do you involve your citizens in becoming carbon-neutral and give them control in achieving this...
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Petri Takala: Apr 19, 2021 8:45:00 AM
You Win Some, You Lose Some Revenue is the result of doing things right. After hard-fought sales battles, optimized production of service processes,...
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Petri Takala: Mar 11, 2021 3:15:00 PM
Out with the old and in with the new. Subscription billing has changed our business models forever. But after the turmoil in 2020, the as-a-service...
2 min read
Petri Takala: Mar 4, 2021 9:55:21 AM
Contracts Are often overlooked in subscription and recurring billing
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Petri Takala: Feb 5, 2021 9:00:00 AM
For your Largest clients, your bill is the mirror of your standards Talk to your clients, and they will all agree, their satisfaction with your...
3 min read
Petri Takala: Jan 26, 2021 2:30:00 PM
There is a good chance that billing is considered a routine job in your company, recurring after the end of each month. The process is reactive and...
2 min read
Marc Wullings: Jan 19, 2021 9:00:00 AM
Agile Billing, The Cornerstone Or Stumbling Block In Your Business Strategy? We have all discovered the need to quickly adapt to new business models...
1 min read
Anitta Maltela: Oct 20, 2020 9:30:00 AM
Taija Engman, Co-Founder of Good Sign talks about service billing in a video blog series of 6 episodes, filmed at her family cottage at lakeside in...
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Marc Wullings: Sep 7, 2020 10:37:00 AM
Excel Is Everywhere And For The Right Reasons As a finance professional, you will probably spend a generous amount of time using Microsoft Excel,...
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Petri Takala: Aug 27, 2020 9:33:28 AM
How to optimize revenue for your service business with the help of your billing system? Services Are The Key To Lasting Business Success In today’s...
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Marc Wullings: Jun 17, 2020 8:30:00 AM
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Janne Kivilaakso: Jun 4, 2020 10:15:00 AM
A Perfect Invoice That Matches a Perfect Service Experience The rise of servitization in short: changing product-driven business models to more...
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Marc Wullings: May 28, 2020 10:15:00 AM
How Ecosystem Businesses Thrive and Create New Challenges for Agile Billing In a recent article, Harvard Business Review explains how businesses...
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Petri Takala: May 19, 2020 2:15:00 PM
Billing Automation Ensures the Quality of Invoicing When any billing department collects information about service usage and manually assures correct...
1 min read
Marc Wullings: Apr 21, 2020 2:30:00 PM
Is your system ready for pay-per-use and other models? Subscription billing has taken our economy by storm, and probably you have also embraced the...
2 min read
Heikki Hirvensalo: Apr 2, 2020 11:00:00 AM
Do you think it takes too long to launch new services? A manufacturing company was actively seeking growth through new digital services. Digital...
1 min read
Taija Engman: Mar 9, 2020 2:00:00 PM
Monetize 13 is the only event in Europe focusing purely on monetization, including payments, commerce, billing, and CPQ.
1 min read
Mervi Vikki-Aaltonen: Feb 13, 2020 1:00:00 PM
It is no news that you should never ignore the importance of customer satisfaction. The news is that invoices can be so lovable that you can surpass...
2 min read
Janne Kivilaakso: Feb 3, 2020 9:00:00 AM
Why an ecosystem in the first place? What are the 7 qualities of supporting software? Parties forming a service ecosystem, understand that by...
2 min read
Janne Kivilaakso: May 14, 2019 1:28:16 PM
Scalability is a common factor to fast growing and profitable service businesses. It is not only about the ability to manage changes in volume. It...
1 min read
Taija Engman: Apr 11, 2019 1:54:31 PM
Technopolis implemented Good Sign solution to its Service Ecosystem with Flexible Pricing, Customer Onboarding and Billing for the internationally...
2 min read
Hannele Peltonen: Apr 9, 2019 8:50:00 AM
Last week we published a blog post: “10 Reasons You Should Invest in Flexible Pricing and Billing”. I thought to continue about that, by explaining...
1 min read
Mervi Vikki-Aaltonen: Apr 4, 2019 12:42:43 PM
Customer demands change and the market evolves. Service businesses are gaining new ground, but also competition grows strong. All service businesses...
2 min read
Taija Engman: Feb 27, 2019 8:29:56 AM
I just recently represented Good Sign Solutions at European Monetize 11 event in Amsterdam. The event concentrated in modern monetization...
2 min read
Mervi Vikki-Aaltonen: Feb 6, 2019 11:36:00 AM
When and Why to Automate Billing Process? We all know that process automation requires data. Service Billing Automation is also based on data. For...
2 min read
Markus Pulliainen: Nov 13, 2018 2:35:16 PM
In this article we are focusing the mass customization, from a theoretical point of view and also how it is done with Good Sign service solutions. In...
2 min read
Jouko Keränen: Oct 31, 2018 12:30:56 PM
Monetization Wizard for Service Business Billing Automation Picture by Jouko Keränen from "Russell Harty Plus" UK TV show of The Who performing...
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Petri Takala: Aug 14, 2018 6:58:00 AM
Service Businesses Deserve Financial Automation Companies recognize the importance of service quality and the significance of the processes behind...
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Janne Kivilaakso: May 15, 2018 7:05:00 AM
Good ERP system is an essential tool to support product sales, manufacturing, warehousing, delivery and billing. However, the ERP mode of operation...
2 min read
Janne Kivilaakso: Apr 18, 2018 7:17:00 AM
The other day I attended an event where sales coach Mika D. Rubanovitsch @Rubanovitsch was talking about sales, marketing and customer behavior. His...
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Petri Takala: Feb 8, 2018 11:36:27 AM
Certified ServiceNow integration for pricing, billing and monetization Service Transformation Calls for New Business Systems Since its birth in 2004...
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Petri Takala: Nov 28, 2017 7:39:00 AM
From Products to Smooth Services The World Economic Forum has anticipated that all products will have become services by the year 2030. This is quite...
1 min read
Taija Engman: Sep 21, 2017 9:07:00 AM
From Product Design to Service Design Design used to be associated with tangible materials like wood and glass and plastic and metal: Rococo...
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Taija Engman: Jun 28, 2017 10:04:59 AM
Contract Documents Have a New Meaning in the Digital Era If you were asked to visualize a contract, would you think of a pile of paper with hand...
2 min read
Taija Engman: Jun 7, 2017 2:41:04 PM
“Customer expectations have been permanently upgraded”, stated Henrik Ehrnrooth, President & CEO of KONE Corporation in his opening key note at the...
1 min read
Mervi Vikki-Aaltonen: Oct 18, 2016 10:56:10 AM
We are glad to inform that Good Sign is now a certified app/interface for ServiceNow! Say Good Bye to MS Excel Spreadsheets for gathering service...
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What Is the Role of ERP? For any kind of business, ERP systems have established an extremely important role in the past years – even to be counted as...
2 min read
The Long Journey to Digital Economy As for today, it might seem that we have travelled far with the opportunities brought to us by digitalization....
2 min read
Taija Engman: May 4, 2016 3:30:00 PM
Many prominent service providers have chosen ServiceNow as their backbone system for service management and SAP as their ERP/financial system....
2 min read
Franz Reuchlein: Apr 19, 2016 5:00:00 PM
In the service business industry, customer service can play a critical role in retention and expansion of customer base. Furthermore, many customers...
1 min read
Taija Engman: Mar 29, 2016 4:03:00 PM
Established Service providers are often missing up to 10% of their recurring services revenue before applying intelligent billing automation. What Is...
3 min read
Janne Kivilaakso: Dec 27, 2015 4:47:00 PM
Don’t we love ERP solutions? Besides being sometimes crumble and difficult to master they get the job done. Goods are delivered and books get closed....
3 min read
Franz Reuchlein: Dec 17, 2015 4:26:02 PM
Red Herring recognizes technology industry startups and leaders of private ventures from around the globe. Their November 2015 Global 100 event...
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Franz Reuchlein: Dec 9, 2015 1:20:21 PM
Good Sign Solutions joins the exclusive ranks of companies to win the prestigious Red Herring 2015 Top 100 Global Award. The event insights and...
1 min read
Taija Engman: Sep 14, 2015 3:00:00 PM
Adding Strength to Good Sign's Growing Team! Janne Kivilaakso has started at Good Sign as the Industrial Internet Lead. Janne will focus on extending...
2 min read
Franz Reuchlein: Aug 11, 2015 3:00:00 PM
Innovative business models are making headlines, challenging the boundaries of legal rulings, and turning their sights on competing against larger...
1 min read
Jeroen Pijpers: Apr 23, 2015 3:38:00 PM
De Red Herring Top 100 Europa vormt een onderscheidende lijst van nieuwe, toonaangevende en innovatieve bedrijven en entrepreneurs in de technologie....
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Taija Engman: Apr 15, 2015 8:29:00 PM
